Refund Policy | Mensan

📜 Refund Policy

Welcome to Mensan's Refund Policy page. We value your trust and aim to ensure your satisfaction with every purchase. Here’s all you need to know about our refund process. 😊

🔄 Refund Criteria

  • 📦 Items must be returned unused, in their original condition, and in the original packaging.
  • 📅 Returns must reach us within 20 days from the date of delivery.
  • 💳 Money-back guarantee: If eligible, refunds will be processed promptly.

🕒 Refund Requests

Refunds must be requested within 3 days of receiving your order. Please contact our support team to initiate the process. 🚀

🚫 Non-refundable Items

Customised items are generally non-refundable unless there is a defect or error on our part. 🔧

💰 Refund Process

  1. 📧 Submit your refund request through email or our customer support form.
  2. 📬 Once the item is received and inspected, we will notify you of the approval or rejection of your refund.
  3. 💸 Approved refunds will be processed, and a credit will automatically be applied to your original method of payment.

📩 Contact Us

If you have any questions about our refund policy, feel free to reach out to us at support@mensan.in. We’re here to help! 🤝

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