1. Design Submission:

   • Customers are required to fill out the order form and upload their design before placing a custom t-shirt order.
   • Ensure that all designs are in the correct format and meet our quality standards for printing.

2. Order Review:

   • Once the design is submitted, our team will review the file for any potential issues. If changes are needed, we will contact you for revisions.

3. Order Cancellation:

   • Before Printing: Orders can be canceled before the printing process begins. Please contact us immediately if you wish to cancel.
   • After Printing: Once the order has entered the printing stage, cancellations or changes are no longer possible.

4. Refunds and Exchanges:

   • Due to the personalized nature of custom t-shirts, refunds or exchanges are not permitted unless there is a defect in the garment or a printing error on our part.

5. Delivery and Shipping:

   • Custom t-shirts will be printed and shipped according to the estimated delivery time provided during checkout. Please note that delays may occur during peak seasons or due to external factors beyond our control.

6. Intellectual Property:

   • By submitting a design, the customer confirms that they hold the rights or have permission to use the uploaded content. We are not responsible for any copyright infringements.

7. Liability:

   • We are not liable for any errors in the design submitted by the customer. Please review your design thoroughly before submission.

By placing an order for customized t-shirts, you agree to these terms and conditions.